Refund Policy
Last Updated: December 05, 2025
1. Digital Products
All digital files, templates, eBooks, guides, and downloads are non-refundable, as instant access is granted.
2. Services
Service fees, including virtual and physical consultation, and subscription plans, are non-refundable once delivered or commenced.
3. Physical Products
All physical product sales are final and non-returnable, due to health, hygiene, and safety regulations.
Refunds are only considered for:
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Damaged items
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Incorrect items
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Manufacturing defects
Claims must be submitted within 48 hours of delivery with photos.
4. Subscription Payments
Subscription charges are non-refundable, but You may cancel future billing at any time.
5. Chargebacks
Initiating unjustified chargebacks may result in:
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Account suspension
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Legal recovery of losses
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Reporting to payment processors
For assistance, contact: fullyenriched.com/contact
SHIPPING POLICY
Last Updated: December 05, 2025
1. Processing Times
Orders for physical goods are processed within 3–5 business days.
Processing may take longer during:
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Holidays
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Promotions
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High-volume periods
2. Shipping Times
Harare deliveries typically take 3–7 business days.
We currently do not ship to other cities.
3. Shipping Fees
Shipping costs are displayed at checkout.
Customers are responsible for any additional biker fees unless explicitly stated.
4. Delivery Issues
We are not liable for:
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Delays caused by couriers
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Lost parcels due to incorrect addresses
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Packages stolen after confirmed delivery
5. Damaged or Incorrect Items
Claims must be submitted within 48 hours with photo evidence.