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Privacy Policy

Last updated: 5 December 2025

Fully Enrich (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, contact us, or interact with our content in any way.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Fully Enrich is a wellness and lifestyle education brand providing digital content, resources, and tools designed to promote personal wellbeing.

For data protection purposes, we are the Data Controller responsible for your personal information.

If you have questions, you can contact us at: fullyenriched.com

2. What Personal Data We Collect

We only collect information necessary to deliver our services effectively. This may include:

a. Information You Provide Directly

  • Name

  • Email address

  • Billing details when purchasing digital or physical products/services

  • Information submitted through contact forms

  • Responses to surveys, feedback forms, or sign-ups

  • Any data you choose to send voluntarily

b. Automatically Collected Data

When you browse our site, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on them

  • Cookies and tracking data (see Section 10)

c. Information From Email Marketing Services

If you subscribe to our newsletter or download a free resource, we receive:

  • Email subscription preferences

  • Interaction data (opens, clicks, and engagement trends)

3. How We Use Your Information

We use your data to:

  • Send newsletters, updates, and relevant content

  • Deliver purchased digital or physical products/services and receipts

  • Respond to customer enquiries

  • Improve our website experience

  • Personalise website content and marketing

  • Track website performance and analytics

  • Manage purchases, membership access, or gated content

  • Meet legal and compliance requirements

We never sell your data.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent (e.g., when you subscribe to newsletters)

  • Contract (e.g., when you purchase a product or service)

  • Legitimate interest (e.g., improving site performance)

  • Legal obligation (e.g., tax and accounting requirements)

5. How We Protect Your Data

We use appropriate technical and organisational measures to protect your information, including:

  • Secure servers and encryption

  • Access controls and password protection

  • Regular security reviews and updates

However, no online platform is 100% secure. You share information at your own risk.

6. How Long We Keep Your Data

We keep your information only for as long as necessary:

  • Email subscribers: until you unsubscribe

  • Purchases: for up to 6-7 years for tax and legal compliance

  • Analytics and cookies: per tool provider policies

Once your information is no longer needed, we delete or anonymise it.

7. Sharing Your Information

We may share your data with trusted third parties who help us operate our business, including:

  • Email marketing platforms

  • Payment processors

  • Website hosting providers

  • Analytics tools

These third parties only access your information to perform services on our behalf and must protect it under GDPR.

We do not sell or rent your data to anyone.

8. International Data Transfers

We may use service providers located outside Zimbabwe to process your personal data. When this happens, we ensure appropriate safeguards are in place to protect your information, such as:

  • Standard Contractual Clauses (SCCs)

  • GDPR-aligned data protection agreements

9. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion (the “right to be forgotten”)

  • Withdraw consent at any time

  • Stop receiving marketing emails

  • Restrict or object to data processing

  • Transfer your data to another provider

  • Lodge a complaint with your local data authority

To exercise these rights, email us at fullyenriched.com/contact

10. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyse traffic, and personalise content. You can manage your cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.

11. Email Marketing

If you sign up for newsletters, digital downloads, or service/product updates, you consent to receiving marketing emails from Fully Enrich.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link at the bottom of any email

  • Contacting us directly

Unsubscribing stops marketing emails but may not affect transactional emails (e.g., purchase confirmations).

12. Children’s Privacy

Fully Enrich does not knowingly collect personal information from individuals under 16 years of age.

If you believe a minor has provided information to us, please contact us immediately so we can delete it.

13. Links to External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

Continued use of our website signifies your acceptance of any changes.